Privacy policy

This English translation is provided for information only. In the event of any discrepancy, the French version shall prevail.

Data controller

MICKAEL PIEGAY COIFFEUR, a single-member limited liability company (EURL), 148 Cours Émile Zola, 69100 Villeurbanne, France, is the controller of the personal information collected and processed via this website. Mr Mickaël Piégay personally acts as the person responsible for personal data protection.

Data collected

MICKAEL PIEGAY COIFFEUR processes personal data. It collects information about you when you register on the website, log in to your account, place an order or use a contact form. You may choose not to provide your information; however, this may prevent you from using certain services on this website and affect your user experience.

MICKAEL PIEGAY COIFFEUR undertakes to collect only the data that is strictly necessary. The personal data collected and stored is:

  • Title
  • First and last name
  • Email address
  • Phone number
  • Full postal address

Legal bases

In accordance with Article 6 of the General Data Protection Regulation (GDPR), each data processing operation carried out on this website is based on a specific legal basis:

  • Contact form: data is collected on the basis of the user’s explicit consent (Article 6.1.a GDPR).
  • Orders and customer relationship management: processing is necessary for the performance of the contract or of pre-contractual measures taken at the user’s request (Article 6.1.b GDPR).
  • Analytics and personalisation cookies: these cookies are only placed after the user has given consent (Article 6.1.a GDPR).
  • Marketing to customers: this processing is based on the company’s legitimate interest in promoting its services, while guaranteeing the user an easy right to object (Article 6.1.f GDPR).
  • Data retention to meet legal obligations: some data may be retained on the basis of a legal obligation, in particular for accounting, tax or fraud prevention purposes (Article 6.1.c GDPR).

Consent is given freely, specifically, in an informed manner and unambiguously. Users can withdraw their consent as easily as they gave it, via the contact form or by writing to us.

Purposes

Processing this data allows us to manage the commercial relationship, personalise your experience and meet your individual needs, provide you with personalised information, improve customer service and support, and contact you by email.

Retention period

The retention period for personal data depends on the service used. MICKAEL PIEGAY COIFFEUR undertakes not to keep your personal data longer than necessary to provide the service, plus the retention period required by the applicable statutory limitation rules, namely:

  • Personal data provided via a contact form is kept for 12 months from collection or from the last contact;
  • Data stored in cookies is kept for 6 months from placement;
  • Connection logs and activity records (security) are kept for 12 months;
  • Prospect data is kept for 3 years after the last contact.

At the end of these periods, your data is securely deleted or anonymised.

Hosting and data recipients

The website and online shop are hosted by Shopify International Limited, Victoria Buildings, 2nd Floor, 1-2 Haddington Road, Dublin 4, D04 XN32, Ireland, which acts as a processor in accordance with Article 28 of the GDPR. Some data may be transferred by Shopify outside the European Union; these transfers are subject to the safeguards provided for by the GDPR (adequacy decisions or European Commission standard contractual clauses).

The information collected on this website is used only by MICKAEL PIEGAY COIFFEUR. Your personal information will not be sold, exchanged, transferred or given to any other company without your consent, except where necessary to fulfil a request and/or a transaction (for example, to ship an order).

To provide certain services offered on this website (payment, delivery, etc.), we use third-party services. The providers that may process certain data necessary to carry out their tasks are:

  • the Shopify platform, for hosting the shop and managing orders;
  • payment providers, to secure transactions;
  • carriers, to ship products.

These partners are carefully selected and undertake to comply with the regulations in force on personal data protection.

Security and confidentiality of your data

Protecting your personal data is a priority. We implement appropriate technical and organisational measures to ensure a level of security appropriate to the risks: HTTPS/TLS protocol across the whole website, hosting on Shopify’s secure infrastructure, and data access strictly limited to authorised persons.

Despite all these measures, no IT system is completely infallible. In the event of a data breach likely to result in a risk to your rights and freedoms, we will inform you as soon as possible in accordance with the GDPR.

To strengthen the security of your data, we recommend that you: use a strong, unique password, never share your login details, log out after each session, keep your antivirus up to date and be vigilant about phishing attempts (fraudulent emails).

If you suspect fraudulent use of your data or a security incident, contact us immediately: contact@mickaelcoiffeur.com – +33 (0)4 78 03 01 21.

Your rights

In accordance with the General Data Protection Regulation (GDPR), you have the following rights:

  • Right of access: to obtain confirmation that your data is being processed and to obtain a copy of it
  • Right to rectification: to correct inaccurate or incomplete data
  • Right to erasure: to have your data erased in certain cases
  • Right to restriction of processing: to request restriction of processing in certain cases
  • Right to object: to object to the processing of your data, in particular for marketing purposes
  • Right to data portability: to receive your data in a structured, commonly used format
  • Right to set instructions regarding what happens to your data after your death

MICKAEL PIEGAY COIFFEUR undertakes to respond to any request to exercise your rights within one month of receipt. This period may be extended by two months depending on the complexity of the request, in which case you will be informed.

To exercise your rights, you can use the online contact form, write to contact@mickaelcoiffeur.com or send a letter with a copy of your ID to: MICKAEL PIEGAY COIFFEUR – 148 Cours Émile Zola, 69100 Villeurbanne, France.

To object to marketing, simply click the unsubscribe link in any of our emails or contact us directly.

Consumers are informed that if they do not wish, or no longer wish, to receive marketing phone calls, they can register free of charge on the French telephone opt-out list (https://www.bloctel.gouv.fr/).

If you believe your data is not being processed in compliance with the rules, you have the right to lodge a complaint with the supervisory authority, the CNIL, 3 Place de Fontenoy, TSA 80715, 75334 PARIS Cedex 07, France.

Given the nature, scope and purposes of the processing carried out, and in accordance with Article 37 of the GDPR, MICKAEL PIEGAY COIFFEUR is not required to appoint a Data Protection Officer.

Cookies

A cookie is a small text file placed on your device (computer, smartphone, tablet) when you visit a website. It allows your browser to be recognised and certain information to be remembered.

This website uses cookies that are strictly necessary for its operation (session, cart, security), which are exempt from consent, and, where applicable, audience measurement and personalisation cookies, which are only placed with your consent. Cookies are kept for a maximum of 6 months.

You can also set your browser to refuse cookies:

  • Chrome: Menu > Settings > Privacy and security > Cookies
  • Firefox: Menu > Options > Privacy & Security
  • Safari: Preferences > Privacy
  • Edge: Settings > Privacy, search and services

Please note: refusing cookies may limit certain features of the website. To find out more, visit the CNIL website: https://www.cnil.fr/fr/cookies-et-autres-traceurs

Contact

For any question about the protection of your data: by email at contact@mickaelcoiffeur.com, by post to MICKAEL PIEGAY COIFFEUR – 148 Cours Émile Zola, 69100 Villeurbanne, France, or by phone on +33 (0)4 78 03 01 21.